MCM training self assessment tool | Grace + Justice

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Enquiry form

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Transform Conflict Training

Self-reflection + assessment tool

Name*

Email*

In your professional role, how often do you find yourself in conflict situations or managing other people's conflicts?*

Daily

A few times a week

A few times a month

Rarely

Almost never

How often do you actively avoid conflict situations when they arise (whether in your personal or professional life)?*

Always - I avoid it whenever possible

Often - I avoid it more than I engage with it

Sometimes - It depends on the situation

Rarely - I usually try to address it

Never - I always engage with it

When conflict arises, how do you typically feel?*

Confident and calm

Capable but a bit nervous

Uncertain and stressed

Anxious and overwhelmed

Completely out of my depth

How confident are you in your ability to de-escalate high-emotion situations?*

Very confident

Somewhat confident

Neutral - depends on the situation

Not very confident

Not confident at all

How confident are you in staying calm and regulated when someone is angry, upset, or reactive?*

Very confident

Somewhat confident

Neutral - depends on the situation

Not very confident

Not confident at all

How confident are you in understanding what people actually need (not just what they say they want) during conflict?*

Very confident

Somewhat confident

Neutral - depends on the situation

Not very confident

Not confident at all

How confident are you in helping people reach their own solutions without "fixing it" for them?*

Very confident

Somewhat confident

Neutral - depends on the situation

Not very confident

Not confident at all

When you're in a conflict situation at work, what's your most common response? (Choose the one that feels most true most of the time)*

I use my authority or position to set boundaries and enforce rules

I point to policies, procedures, or "what's right" to resolve it

I try to understand what each person needs and find common ground

I focus on helping people feel heard and empowered, even if it takes longer

I'm not sure - I just react in the moment

After a difficult conversation or conflict, how do you typically feel?*

Energized and proud of how I handled it

Relieved it's over, mostly okay

Exhausted and drained

Anxious and replaying it in my head

Upset with myself about what I said or didn't say

How often do you find yourself thinking "it's my job to fix this" when conflict arises?*

Always

Often

Sometimes

Rarely

Never

How good are you at listening without planning what to say next?*

Very good

Pretty good

Average

Not great

I'm always thinking ahead

How comfortable are you asking questions instead of giving advice or solutions?*

Very comfortable

Somewhat comfortable

Neutral

Somewhat uncomfortable

Very uncomfortable - I default to giving answers

How aware are you of your own emotional state during conflict?*

Very aware - I can notice and regulate myself in real time

Somewhat aware - I usually notice afterwards

Sometimes aware - depends on the intensity

Not very aware - I get caught up in the moment

Not aware at all - I just react

What's one conflict situation that still plays on your mind? What made it difficult?*

What do you most want to get better at when it comes to handling conflict?*

What are you already good at when it comes to conflict or difficult conversations?*

Identify 2 recent challenging interactions from your work or life that you can use as practice scenarios during the training. These could be conflicts you were directly involved in, or situations where you were supporting others in conflict. We'll use these as the basis for exercises.*

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Based in Victoria, Australia, operating remotely